Forum Discussion
jaxonbrite
9 years agoRoaming Rookie
iPhone 6 won't connect to data, stuck on "Searching..."
Two days ago, my iPhone 6 had died and since charging it, it won't connect to data. It just shows the "Searching..." prompt in the top left corner where it should say "T-mobile". The same thing...
- 9 years ago
Hi Marissa, thanks for checking in! I took my phone into the T-Mobile store to get it checked again and ended up just upgrading to the iPhone 7. It's too bad I had to get rid of my old phone, but I had my upgrade ready, so no big deal!
tmo_marissa
9 years agoT-Mobile Employee
Yikes! It's so wonky that this issue is continuing - I'm glad you have some steps to follow to resolve it, but it's definitely not as good as a permanent solution. I think it's definitely a good idea to check the SIM in another phone - that can help you figure out if the problem is the SIM or your device. Thanks for the update, please keep us posted!
- Marissa
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