Forum Discussion
jaxonbrite
9 years agoRoaming Rookie
iPhone 6 won't connect to data, stuck on "Searching..."
Two days ago, my iPhone 6 had died and since charging it, it won't connect to data. It just shows the "Searching..." prompt in the top left corner where it should say "T-mobile". The same thing...
- 9 years ago
Hi Marissa, thanks for checking in! I took my phone into the T-Mobile store to get it checked again and ended up just upgrading to the iPhone 7. It's too bad I had to get rid of my old phone, but I had my upgrade ready, so no big deal!
tmo_marissa
9 years agoT-Mobile Employee
Hey there! I just wanted to see if you'd had a chance to test your SIM in another device, or test your device with an alternate SIM. Were you able to get your iPhone to connect to the network again? I hope everything's going well for you!
- Marissa
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