Forum Discussion
Ameren
Is there any reason t-mobile has issues with ameren.com and the app? It won’t let me logon to either (without turning off the wifi) on my iPhone. It’s sort an important app - it’s the electric company for Missouri. It’s kind of concerning that it has a block on it. Can you please fix this????
I was able to access it on my iPhone and TMHI. (And also with Wi-Fi off, TM LTE).
Do you have security software on the phone? Imperva, or something that uses Imperva service?
This might help:
Error 16 code access denied security rule… - Apple Community
- gramps28Router Royalty
Try a different browser, I can access it using Firefox on my Pixel 8.
- nc1037Bandwidth Buddy
I can access it on Safari on my iPhone.
- LegallyBarbNetwork Novice
Odd. I tried Firefox and I still can’t.
- LegallyBarbNetwork Novice
I know it’s the WiFi. My work computer can access the site and hay goes through a vpn. But the iPhone won’t until I take it off my TMHI wifi.
- syaoranTransmission Titan
If it is related to your WiFi. Is T-Mobile your ISP?
- LegallyBarbNetwork Novice
Yes it is.
- nc1037Bandwidth Buddy
I was able to access it on my iPhone and TMHI. (And also with Wi-Fi off, TM LTE).
Do you have security software on the phone? Imperva, or something that uses Imperva service?
This might help:
Error 16 code access denied security rule… - Apple Community
- LegallyBarbNetwork Novice
I don’t that I know of. But also, that’s what I’m trying to figure out. I just got a new phone as well (I switched over from spectrum to T-Mobile over the weekend, phone and TMHI) and this started happening.
- nc1037Bandwidth Buddy
I have had TMHI for about a year and I have never seen this error message on my phone.
Just a thought - could it be a Spectrum app that got transferred?
Another thing to try - public Wi-Fi such as at a store or McDonald’s or your library.
- LegallyBarbNetwork Novice
It could be, thanks. I followed the steps in that article and at least I got it to work on safari so that’s a positive step. Still can’t get the app to work but since it works off the wifi, I’m sure it will be fine when I’m at work or not at home. But as long as it’s working in safari now, that’s a plus. Thanks for the help @nc1037!