Forum Discussion

MayaWern85's avatar
MayaWern85
Network Novice
3 years ago

we cannot receive text messages from Android phones from Switzerland

We are able to send text messages from all our iphones to Switzerland, but we cannot receive the replies. The Swiss phone numbers are not blocked, apple i messages work, no problems with Androids within the US. 

  • Phyllis's avatar
    Phyllis
    Newbie Caller

    I just tried to receive a text from my Swiss friend on a Verizon Samsung phone and it too did not work. So it’s not just TMo. Maybe a Samsung/Android issue or a Switzerland issue. 

  • Phyllis's avatar
    Phyllis
    Newbie Caller

    This has suddenly started happening to me as well! I have two separate TMo lines on separate billings (office and home).  Both Samsung phones. Now neither of them can receive texts from Switzerland. I can send and they are received, but I cannot get responses. Help!

    FYI All was fine in January so something changed between then and now.

  • Are the Swiss phones sending to your number in the format +1XXXYYYZZZZ ?

  • gramps28's avatar
    gramps28
    Router Royalty

    Try using a different app besides iMessages and see if you can receive.