Upgrade to Android 14 now no connection to network

Question

Hi community, on 1/13/24 samsung did an upgrade. Android 14. Since the upgrade I no longer automatically receive 5g when out of wireless areas. I also get a loss connection on my own wireless at home. I have xfinity wifi and prior to the update if I'm out of wifi range my xfinitywifi would connect automatically now I get nothing. Tried texting my wife in my house and get a message your phone is not connected to a network. T mobil changed out my Sim card and reset the network but that did nothing. Spent hours on the phone with tmobil and Samsung and no one has an answer. Phone worked fine for two years and never had a problem until the latest upgrade.anyone else experiencing this issue. I have a Samsung s22 ultra now on Android 14 after this crappy update. Any recommendations appreciated. I am about ready to change over to xfinity if t mobil can't get this fixed.

Thanks

Ron

fireguy_6364 · Answer

auto threat to jump to another carrier if they dont fix your phone that received an update sent by the manufacturer of said phone? and your assumption is that xfinity would never have a bad device update?

community5901 · Answer

So, did you have this issue before.

fireguy_6364 · Answer

from time to time yes...said updates come from the manufacturer of said phone..problem comes in they must figure out what the issue is then fix it..if its a large scale issue there will usually be more info being passed back to them..so far im not seeing a whole lot of threads bringing this up. could be your phone didnt load it correctly..

syaoran · Answer

The issues with the Android 14 update for the s22 series are known by Samsung.&nbsp; There are a lot of threads in the Samsung Members forum and on other carrier forums as well.&nbsp; Unfortunately, there isn't a fix yet that I am aware if but I would suggest checking the XDA forum for your device to make sure you can get it as soon as it is available.&nbsp;&nbsp;