Forum Discussion

wilbanks98's avatar
wilbanks98
Network Novice
2 months ago

Stolen Cell Phone and need a new device

I need to get a new account and device because my identity was stolen and later my cell phone was stolen.  I have a cardiac pacemaker that is a new implant and I can not transmit information to my cardiologist without it.

 

  • You can visit your local T-Mobile store to see what devices interest you or login to your my.T-Mobile.com account to see what options are available for you to upgrade.  If you paid for insurance on the device.  Make sure you file a claim for a replacent before using another device on your line.  

  • syaoran's avatar
    syaoran
    Transmission Titan

    You can visit your local T-Mobile store to see what devices interest you or login to your my.T-Mobile.com account to see what options are available for you to upgrade.  If you paid for insurance on the device.  Make sure you file a claim for a replacent before using another device on your line.