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brycewat808's avatar
brycewat808
Network Novice
5 years ago

Pixel 3a call audio drops

I have a Google Pixel 3a that I bought from T-Mobile as soon as it came out.  Recently I have experienced audio drops where the caller on the other line can't hear me and it now happens to 100% of the calls that last more than 10 minutes.  These are not full call drops, Just a malfunction in the audio somehow. I  looked into Google forums and found out that many other users on T-Mobile who have the Pixel 3A are experiencing the same problem.  Has anyone else here in the T-Mobile community experience this?  I tried calling customer support but now they have covid 19 hours and are closed.  Any thoughts or help from the community would be appreciated or even anyone in T-Mobile for that matter.