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LG G7 CHARGING PORT MOSITURE
11.8.18 I AM HAVING A PROBLEM WITH MY LG G7. KEEPS SHOWING THE MESSAGE CHARGING PORT BLOCKED MOISTURE/DEBRIS DECTECTED. THERE IS NO MOISTURE OR DEBRIS IN THE PORT. WHATS GOING ON? I HAVE...
Continually turning it off to charge it is inconvenient but an easy workaround to say the least. As far as an update goes, I don't see any upcoming for the LG G7, but you can keep an eye on our Software Updates page. We're in the process of updating it which is why you don't see any devices listed at the moment. If anything else comes up to solve the charging port message, I'll be sure to send the info your way.
Good morning, @chuck48​!
Did you give the rice trick a go over the weekend? If so, do you still see that pesky message? Previously when this was happening on the LG G6, we made sure the software was up-to-date. If the software was current and the message still appeared, we referred customers to LG as they're handling the issue directly. Here's their information: 1-800-793-8896 5:00 a.m. to 10:00 p.m. PT.
