Forum Discussion
Jayachandra
5 months agoNetwork Novice
Issue with Porting to T-Mobile from AT&T
Recently, on last Wednesday, I ported my number from AT&T to T-Mobile, but I am now unable to receive calls or send text messages. I contacted T-Mobile's service center, and they informed me that my ...
- 5 months ago
Visit your local AT&T store and have them remove it from your account there. T-Mobile can't request that AT&T remove the port protection. The request has to be made to AT&T by the customer porting out.
Jayachandra
5 months agoNetwork Novice
Hi, I am currently facing an issue with port protection after porting my number to T-Mobile from AT&T. I am unable to remove the port protection, which is preventing me from receiving calls and sending text messages. This is not related to mobile unlocking, but specifically to the port protection removal. Could you please assist with resolving this issue?
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