Forum Discussion

BenjaminB's avatar
BenjaminB
Network Novice
3 years ago

Internet not working when outside in Portugal

I am able to access the Internet when using wifi at my airbnb I Portugal and I recently got the Magenta plan so I could call uber from a bus station, for example. I'm supposed to have data but when I call an uber it doesn't work and there's a question mark next to the internet bars. 611 never answers. 

  • gramps28's avatar
    gramps28
    Router Royalty
    3 years ago

    Did you try changing the APN to the carrier you're roaming about.

  • BenjaminB's avatar
    BenjaminB
    Network Novice
    3 years ago

    Yes. I have data roaming turned on. Thanks for asking and good luck with your job search. 

  • syaoran's avatar
    syaoran
    Transmission Titan
    3 years ago

    Do you have data roaming turned on in your device settings?