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Group chat issues
I seem to have this recurring issue I have a brand new Samsung S10+, bought from t-mobile I am part of a group chat with my coworkers (who all have iPhones), whenever I am on my home wi-fi or w...
We are going to need to open a network trouble ticket for this. Please give us a call so that our over the phone support folks can collect examples from you and get a case opened to be investigated.
We want to try and clear out the old threads in case that is what is causing the issue. If after you clear the old threads and messages still are being sent 2x, we will want to open a support ticket with our engineers to investigate this as a network issue.
