Forum Discussion

harrybooboo's avatar
harrybooboo
Network Novice
4 years ago

Calling voicemail with a non T-Mobile phone

I have an unlocked Verizon phone, with T-mobile service.  Everything seems to work fine, except the only way I can get my voicemail is to dial 805-637-7243.  If I dial 1, I get a message saying the call cannot be completed as dialed.  Is there anyway to get my phone to recognize the T-mobile voicemail without having to dial the number and enter my pass code? 

  • Most of the times, the voicemail number is programmed into the phone settings. This is why it calls the full number when you hold down the 1 key.

    Have you tried installing Visual Voicemail? Good to get in the habit of using VVM, particularly if you travel abroad very often.

  • gramps28's avatar
    gramps28
    Router Royalty

    Have you tried editing the dial 1 voice mail number to reflect the new number?7