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joshnk's avatar
joshnk
Roaming Rookie
7 years ago

Android Native Visual Voicemail Trouble

I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for ...
  • tmo_mike_c's avatar
    4 years ago

    UPDATED 7/13/2021: 

    For folks wondering if their Native VVM app will work on T-Mobile’s network, here’s some helpful info. The native VVM app on Non-T-Mobile devices isn’t something T-Mobile can guarantee will work with the VVM service. This goes for other native apps as well. We recommend folks download T-Mobile Visual Voicemail app I’ve linked below and use the VVM service through that app. The second link I posted below is for troubleshooting if you happen to run into any issues. 

    We have a couple articles that can help with this. Check out the two links below in relationship to the issue. 

    T-Mobile Visual Voicemail app

    Voicemail troubleshooting