Forum Discussion
Why is it now impossible to get US based service from TMobile?
I received my new iPhone 14 today and spent 7 hours trying to get my TMOBILE SIM transferred - unsuccessfully. And to make matters worse, the last off-shore “technical support” agent I spoke with di...
To return a device, you must be with the 14 day return period. You can call Customer Care at 7AM EDT, which has always gotten me someone in the US. You can also reach out to T-Mobile via DM on Facebook or Twitter for US based support.
