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Gooner65
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Joined 3 years ago
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Re: Just got TMobile Internet and can't connect to Streaming Services
Tinkers wrote: @Gooner65I had a problem once and it solve. I suggest you used your own router to plug in T-Mobile gateway to make it work for everything. T-Mobile fixed the issue without the need for me to get a router. All good here!33Views0likes0CommentsRe: Just got TMobile Internet and can't connect to Streaming Services
I have great news - it turns out that our gateway is on our business account rather than a home account, so there was something on the router that blocked streaming services. They clicked a switch or did something at T-Mobile and everything works now, on our laptops and our three different TV’s. I know we all like to bag on customer service and tech support - but I’m giving a HUGE KUDOS to the T-Mobile folks. They figured it out and called me back to let me know it was fixed - and they stayed with me while I tested everything out. I’m super impressed with their customer support. Very rare these days.327Views1like0CommentsJust got TMobile Internet and can't connect to Streaming Services
Internet is lightning fast but I can’t connect to Netflix or Amazon Prime on any of our TV’s. Can’t even log into Netflix.com on my computer. Tech support is useless. Is there a simple fix or do I need to go back to Spectrum wifi?Solved15KViews1like19Comments