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Solved
USAGE DETAILS NOT UPDATED
My usage nor Digits has updated since my last cycle Jan 28th 2023. I called and was told they were working on some technical issues and to check it in a few days. A week later and it still is not updated. Anyone else had that problem?
The day that we have all been waiting for has finally arrived. I am so excited to announce that this is now officially resolved and usage details should be loading without error. It wouldn’t hurt to log out of the account and clear browsing history if you haven’t already. I am doing a happy dance right now because I was also affected by the outage and I just loaded my detailed usage and saw call, message, and data logs for all of my lines up to about 2 hours ago!!
@AngryMama Let’s not push it 🤣🤣🤣
The day that we have all been waiting for has finally arrived. I am so excited to announce that this is now officially resolved and usage details should be loading without error. It wouldn’t hurt to log out of the account and clear browsing history if you haven’t already. I am doing a happy dance right now because I was also affected by the outage and I just loaded my detailed usage and saw call, message, and data logs for all of my lines up to about 2 hours ago!!
Usage is now showing for me.
Is the usage showing now, for others ?
@partywithmyphone: Thanks. Guess I never noticed that before :-(
Ishmael wrote:
Mine is working, noticed it last night, and still working this morning. However, the timestamps are 3 hours behind.
The time stamps for texts have always been in pacific time
Mine is working, noticed it last night, and still working this morning. However, the timestamps are 3 hours behind.
Showing real time for me as well. Nothing for January. Says it's "processing". At least they fixed it. Good grief! We should all get a credit on our bill this month for the inconvenience lol
Still not working for me.
