Forum Discussion
Upgrade Support Charge JoD
Imgur: The most awesome images on the Internet Just pre-ordered the Galaxy S8 with Jump on Demand and the lady on the phone kept telling me about a 20 dollar fee for the sim card and shipping....
Do you actually work for T-Mobile? I'm so confused with all the misinformation.
- Zero upfront—switch to a new phone whenever you want, up to 3x a year, and pay nothing up front for base model of devices (ie: the 16GB model of iPhone 6s), for well-qualified buyers.
- Zero at upgrade—never pay to upgrade—just trade in your eligible phone.
- Zero waiting—why wait 2 years to upgrade when you don't have to?
Phone Upgrades | Compare Upgrades on JUMP! & JUMP! On Demand | T-Mobile
There's no way to use self service for Jump on Demand
Found this on the Phone Upgrades page for JOD: (ive bolded the relevant text)
With the introduction of JUMP!, T‑Mobile rewired the wireless industry and eliminated the arbitrary 2-year sentence customers had to serve with a broken or outdated device. With JUMP! you’ll be able to upgrade into a new device and have that device protected with Premium Device Protection featuring AppleCare Services and Lookout Mobile Security®.
With JUMP! On Demand, the cost of your new smartphone includes the freedom to swap it for a new one whenever you want, up to 3x per year, no extra charge! Now, we’re taking JUMP! to a whole new level and introducing the world’s first phones on-demand service for customers who always want the latest and greatest smartphone whenever they want—zero upfront costs, zero upgrade charges, and zero waiting
couldn't edit my above reply.... 😕
-wtssup
