Forum Discussion

krier32's avatar
krier32
Network Novice
4 years ago

Upgrade Multiple Devices

How many devices are eligible for the trade credit ($800 for iPhone XR) on each account. For example, I have 3 iPhone XR’s on my account that are paid off. Can I get the 13 Pro with a credit for each one or is it on the main line only and the sub lines don’t get anything?

  • SCVA's avatar
    SCVA
    Network Novice

    Same problem here. 2 years after this was first reported. Can’t do multiple phone upgrades in one cart. Adding the second removes the first.

  • I wonder this also.  I have tried multiple times and have the same issue.  What am I missing.  Everytime this happens I choose not to upgrade my devices because it annoys me.

  • pk2021's avatar
    pk2021
    Newbie Caller

    I have the same question.. seems I can only add one upgrade to my cart at a time.  

  • wbd's avatar
    wbd
    Newbie Caller

    same question but how do i upgrade the devices in my one account?  for example, i have three lines and want to upgrade the devices on all of them.  looks like i can only update one line at a time.  customer rep said we can update multiple times at once.  what am i missing?  thanks.