Forum Discussion
SAY NO TO T MOBILE
- 6 years ago
Hey, @chandranandipati7!
I'm truly sorry for the amount of time you had to spend on the phone to get the account transferred over and attempt to get service to your friend in India. There's no reason it should have taken this long nor should you currently be waiting on us to get signal in India. You shouldn't have had to repeat yourself as many times as you did because each employee you speak to should be noting the account. I'd love to be able to personally help with the situation but we do not have access to customer accounts via our Support Community. However, I highly recommend working with T-Force via Facebook or Twitter because everything will be written down and you shouldn't have to repeat yourself that much not to mention being placed on hold. I'm so sorry I'm not able to help more, but T-Force will be able to give you more info on what's going on.
I will be canceling this account and changing carriers. I pay $114~140 for 1 phone yet new customers get great deals. DONE!!
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