Forum Discussion
Restoring a suspended account
Due to an error followed by a misunderstanding, T-mobile has suspended our account, without the knowledge or consent of the primary owner of the account. Trying to call them on 611 (that is what their “help” recommends) produces an error, apparently because the account is suspended.
How do we get out of this Catch-22 situation? There is no live chat, or an email address.
Alegonz wrote:
Can I get and extention on my service and I will catch up all payments in the soonest
No one here has access to your account. You will need to contact Customer Care via 611 or reach out to the T-Force Team via Facebook or Twitter to discuss any payment extensions.
Can I get and extention on my service and I will catch up all payments in the soonest
Try contacting them through either Facebook or Twitter..
