Forum Discussion
Respect for Death of Sole/Primary Member
I, Son, Called and and notified T-Mobile of my father (The Sole T-Mobile Member) of his death and I was told the account would be closed but the account is still active, they have charged his credit ...
Try contacting TMobile support using messenger on one of their social media accounts like Facebook or Twitter. They are a higher tier of support.
I didn't read anything about needing a death certificate in that link either.
