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Rebate
How long does it take to receive a rebate after it is approved? My rebate for BOGO Samsung Galaxy S8 was approved on 2/7/18, and I was told I should receive it in 2 weeks. It is now going on 3 ...
Hrm... in that case, I can appreciate your concern! I know that our internal T-Mobile Care teams have a Promo Tool they can use to see some rebate details, but your best bet to get information may be to reach out to the Promotions team directly. You can reach out to them here:
1-877-311-8853
To reach an agent:
- Press 1 for English or 2 for Spanish.
- Press 3.
- Press 1.
- Press 1.
if you are still waiting on an acknowledgment then you might also check your spam folder..they end up in there from time to time.
if you still dont see it then you’ll need to either contact TMO through phone call or through Facebook/Twitter..
