Forum Discussion
T-Mobile Store won't accept my Trade-In-Phone
So i’ve been to a few T-mobile stores and none of them will accept my trade-in. They won’t even examine it. Said it was some kind of system issue and workflow error that doesn’t allow them to accept ...
Similar issue here. The text says to trade in the phone at the store or send it to them using their shipping label. I took mine to the store, and they asked for the shipping label that I was sent. Not sure why since instructions say they will check in the phone and you will receive credit immediately. I got that label, gave it to them, and they said “Thanks” and now it’s been over a week and my phone still hasn’t been shipped or assessed and I am losing my promotion because of it.
