Forum Discussion
owed refund
I had a post paid account, switched to pre paid account. My final bill on post paid account showed a $15.99 credit. Was supposed to send me a check for that amount. After months, still no check.
I talked to customer care prepaid. They said they couldn't do it and transferred me to customer care post paid. They said I would get a text when the check was sent. No text received. Just got another final bill in the mail. Same as I received the first time. Showed credit of $15.99.
