Forum Discussion
Not Receiving calls and delayed text messages
- 7 years ago
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Our Can't call, dropped calls, & other calling issues is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Text message troubleshooting for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Same issue here. There are times when my wife calls me but i dont receive the call. She would then tell me she had called me several times but my phone does not show missed calls from her. this happens also when i call her. we both have tmobile service. other times i would get a voicemail notification although my phone hasnt ring. the above issue occurs when my phone is in service with full bar reception.
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