Forum Discussion
Assurant insurance scam
About 3 years ago cracked my screen, called tmobile assurant, they said only place I could get it fixed was 3 hours away, when I had cell phone repair closer, I ended up paying out of my pocket. Just cracked my screen again and assurant is telling me they would need to send me a replacement, because now they don't have anyone in the area to fix..well I don't want replacement I just want my phone fixed. I never had issues with sprint always flexible t-mobile is the worst and need to lose assurant..all I do is have issues with Tmobile, I can't even get into my anti-virus and problems with my phone tracker....the tech was no help, but nice, but it appears I'm still having issues. I pay the insurance for five phones you figure I could take my phone anywhere to get fixed.
- tmoRgreedyjerksRoaming Rookie
Just had the same issue. Paying stupid insurance for years. Should be $0 to fix screen but they wouldn't. Had to pay $50 more for deductible. And NOW being blackmailed into sending MY phone, that I PAID FOR, to them!? Or else pay more, TO KEEP MY OWN PHONE THAT I PAID FOR! this is not ok. Greed, plain and simple. T-Mobile and Assurant are bad companies. DON'T NOT PAY FOR THE INSURANCE. save the money for yourself, not them!
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