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adukes_007's avatar
adukes_007
Roaming Rookie
9 years ago
Solved

My caller ID is wrong for outgoing calls

When my account was setup in Jan 17, they misspelled my last name by one letter.  I got that problems fixed so that my correct name shows on bills and my account. A week or so ago I called lan...
  • adukes_007's avatar
    9 years ago

    It never truly got fixed.  I was pretty much told that the problem is with the third party named nuestar.  Actually T-Mobile messed my name up in the first place.  Now my 4g data died at the beginning of this billing cycle.  I had to manually set my phone to use 3g only. 

    Of course they can't find a problem on their end.  I never had so many problems with Verizon in my 15 years with them.  You pay for cheap service, you get CHEAP service.  I'll probably return to Verizon soon.