Forum Discussion
Can't make T-Mobile ID and adjust my billing settings
So, I signed up for T-Mobile home internet a few weeks ago. So far, it has been absolutely great, I can’t complain about the service. What I do have a problem with at the moment is that I am just u...
gramps28 wrote:Have you tried the steps in this link,?
https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id
I have. When I first went to sign up, it said that the email used to sign up for my account was not the same that I was inputting on the t-mobile ID screen. When I called into T-Mobile phone support, they told me that it looks like the store put in my email wrong (they put in x@gmail.com supposedly). It was updated to be my actual email address, but the problem has persisted. At this point, I was able to make an ID to access T-Mobile Community, but when I try to link it to my home internet number, it tells me F451 and that it can’t proceed.
