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Prepaid SIM RESERVED status-can't use it and can't get REFUND
Hi! I have bought a SIM kit online- prepaid plan (due to COVID I can't go to a store and buy it). I have called for activation at T-Mobile customer support but they are telling me the...
Unfortunately prepaid service is non refundable whether used or not used.
Your best bet is to reach out to T-Force using messenger on one of Tmobile's social media platforms,
Facebook or Twitter to see if they can help activate the sim for you.
Try messaging our T-Force team through the social media links on our Community-2153 page. They have account access and can help.
