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PIN number required for account but I have never set one up
I have never set the account up with a PIN but keep getting asked for one to make changes. How do I request the current PIN or change it online? Or do I need to change it at a store or on the pho...
Great news! There have been updates to our website and app so your account pin can be managed online 😁 This link takes you to the page that shows the steps for the website and app! Update your Customer PIN/Passcode | T-Mobile Support
I am not an employee of T-Mobile. There is something called T-Force, that may be called something else. You can reach them if you have a FaceBook or Twitter account. I don't do the media thing. Try calling 611, again, and choose the TROUBLESHOOT option. If you live in the US do you live close to a store. Hopefully if one of the members read this may know more than I do, and can offer more support.
