Forum Discussion
owed refund
I had a post paid account, switched to pre paid account. My final bill on post paid account showed a $15.99 credit. Was supposed to send me a check for that amount. After months, still no check.
Can you take that final bill into a store and see if they can refund you on the spot? It kind of sounds like your account might not have any service on it but is still open. Personally, I would ask Postpaid to jist issue the one-time credit to Prepaid. I know. If it sounds simple, they will find a way to say, that can't be done.
