Forum Discussion
New phone, ported nember, invalid voicemail box
I have seen this problem quite frequently in these forums (some going back 3 years), none that I have seen have been reported as solved. I spoke with customer care @ 611 last week. We thought we had...
Sometimes you can reset the voicemail password and get that to kickstart the voicemail box. Try dialing #PWD# (#793#) from your phone and calling it. If the issue continues, you can try messaging our T-Force team through the @Tmobilehelp on Twitter. They can reset it from the back end.
