Forum Discussion
Moving VVM to new phone
- 5 years ago
You can find steps to save visual voicemails here: T-Mobile Visual Voicemail app | T-Mobile Support. But saving the voicemails won't make them accessible in the Visual Voicemail app on your new phone, it only lets you download the file.
Have you tried forwarding the voicemail using email? That should let you confirm what file extension is used.
I can save one under a new name and in a different directory, but will that help me find the originals? I would need to know the default file name format the app uses to be able to search for where it stores them. I searched for "amr" and found only the one I exported, so either the default format isn't amr or the app doesn't store them with normal file names. I searched for wav files but didn't find them either. I'm kind of thinking it stores them internally and my only option will be to "Save message to" each one individually. But then I still don't know where to put them on the new phone so the app will find them. I left myself a VM on the new phone and I still can't find any AMR files.
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