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Moving VVM to new phone
Had VVM on old phone (Android 6) and about 2 dozen saved voicemail messages. Transferred everything to a new phone (Android 10) but VVM app shows only one voice message from about a week ago (be...
You can find steps to save visual voicemails here: T-Mobile Visual Voicemail app | T-Mobile Support. But saving the voicemails won't make them accessible in the Visual Voicemail app on your new phone, it only lets you download the file.
Have you tried forwarding the voicemail using email? That should let you confirm what file extension is used.
Newer messages have an AMR file extension. It has been a long time since Android 6 and I wouldn't be surprised if the app and how messages are stored has changed over the years.
Within the app. Can you save the message and potentially select a location to save and name the files? At the very lease, try searching the device storage for one of the files name to see if you can get that to tell you were they are stored. Most apps do store data in the Android folder, usually buried.
