Forum Discussion
Missing calls and texts in or out from my T-Mobile usage and phone records reports...
I have a problem with T-Mobile not having accurate phone records and showing inbound or outbound calls to include text messages. I can’t locate certain calls coming in or made to include text message...
What device do you have?
One possibility is you are domestically roaming in certain areas which those towers don’t always report usage until much later and isn’t always marked as when it happens. So like your call was at 2pm for example when domestically roaming it may show up in your usage up to a month later. This is with all carriers.
Calls/text made using internet access(facetime, and iMessages as an example) will not show up as text or calls as they do not go through the carriers network like a traditional call/text. It will show up as data usage.
