Forum Discussion
Log updates
I have tried to check my phone call and text logs since the 23 of January and they still haven’t updated. I have contacted Tmobile several times and all they tell me is wait 24-48 hours for an update...
I’m also getting the run around. Tech support keeps telling me they’ll call me in 48 hours and never do. One tech told me they’re merging with sprint so that’s the reason the usage isn’t updating, I said they should be taking care of existing customers first, if the system can’t handle the additional volume what’s the answer? Greed. Make sure the system can handle it before implementing it, I’m calling every other day just to stay in top of it.
