Forum Discussion
Issue with Operator Lock on Phone - Ongoing for Over 6 Months
I purchased an iPhone 13 in December 2022 from a T-Mobile store in Texas. At the time of purchase, I explicitly mentioned that I needed the phone to work in my home country after I moved back. I was ...
Are you a T-Mobike USA customer? Does your device and account meet all of the SIM Unlock Policy requirements?
SIM Unlock Policy | Unlock Your Mobile Wireless Device | T-Mobile https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Apple devices take significantly longer to SIM unlock once the requirements are met and the SIM unlock is requested. This is because the request is made by T-Mobile and sent to Apple to complete. Apple isn't fast getting arpund to these so expect 3 weeks or longer for it to be completed.
