Forum Discussion
ppark001
2 months agoNetwork Novice
I was paying around 60.00 for the Essentials 55 plus.
I added my daughter to the account and now my bill is over 120.00. Something odd must have happened with whatever service they signed me up with. I can't find out how to get the most basic of plans. I don't need Netflix, or out of the country, or streaming on phone.
I am an I.T. Person, and T-Mobile website for services is obviously impossible to navigate. I called; two hour wait.
Any suggestions?
Thanks
- Peter42Network Novice
It sounds frustrating! I recommend visiting a T-Mobile store in person, where a representative can review your account and adjust your plan to better suit your needs. Alternatively, you can use the T-Mobile app or request a callback from customer service to avoid long wait times.
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