Forum Discussion
Happy_Friday
3 years agoNewbie Caller
I just reached 55 two days ago but they told me I am not eligible to receive my Senior discount
Hi. I just reached my 55 two days ago. However TM customer represent told me that my current Essential plan with 4 lines is not eligible to receive any senior discount even though I have T-Mobile H...
- 3 years ago
HeavenM
3 years agoCommunity Manager
Thanks @amazinggracelady for posting that chart! It is a great resource for this conversation. It is still accurate. The Magenta and Magenta MAX 55+ plans do allow 4 lines. The Essentials 55+ only allows 2 lines.
@Happy_Friday I sincerely apologize that our teams got your hopes up about that senior discount. You really are getting the best rate for the 4 lines with the Essentials plan you have because upgrading to one of the 4 line 55+ plans would cost you a minimum of $20 more per month.
Related Content
- 9 months ago
- 9 months ago
- 5 years ago
- 2 years ago