Forum Discussion
4086443128
9 years agoNewbie Caller
I had sent my old device iPhone 6 Plus to Tmobile for a trade in credit. The tracking # showed Tmobile warehouse already received it but no credit was issued. I have been contacted customer service so many times and they said they didn't receive the
I had sent my old device iPhone 6 Plus to Tmobile for a trade in credit. The tracking # showed Tmobile warehouse already received it but no credit was issued. I have been contacted customer servi...
tmo_mike_c
9 years agoT-Mobile Employee
I'm surprised we haven't gotten this handled for you already. What happened after you contacted T-Force? Did you mentioned that you sent the device back to the warehouse instead of Assurant?
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