Forum Discussion
wcagee101
7 years agoNewbie Caller
I cant recieve verification codes from certain sites?
So I've been having this issue where I can't receive verification codes via text from sites like Amazon and Discover but I receive them phone from others. Is this a problem on tmobiles side? I've...
- 7 years ago
Are you able to receive any texts from short codes? I'm thinking you may have a block on the account that's preventing these verification codes from coming through. You can easily see if there's a block by taking a look at these steps: Content Blocking. If you do not have a block on the account, I'd strongly recommend calling 611 or working with T-Force over Facebook / Twitter because a network ticket may need to be filed with the specific companies you cannot receive these codes from.
tmo_amanda
6 years agoBandwidth Buff
Thanks for the update, @magenta10147075! I'm glad you were able to contact us and get it squared away. 😊
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