Forum Discussion
How To Opt Out Of The T-Mobile Forced Plan Migrations?
What can we do about:
Customers on specific legacy plans are set to be migrated. Below is a chart detailing which plans are affected and what plan those customers will be moved to.
| Current Plan | Plan After Migration |
|---|---|
| Simple Choice / Select Choice | Either Essentials Select or Magenta |
| Magenta | Go5G |
| Magenta 55+ | Go5G 55+ |
| ONE | Go5G |
| Simple Choice Business | Business Unlimited Advanced |
Calm down, folks. Unless you get an email or text from T-Mobile about forced migration, don’t flood the support channels just yet. Your just hobbling those who may have real support issues. This is for the most part all speculation based on some leaked internal documents, but TMO could provide some clarification as this spirals.
P.S. Here’s an update from the primary leaker…
https://tmo.report/2023/10/t-mobile-says-just-1-of-customers-will-be-impacted-by-forced-migration/
“We still highly recommend you do not contact T-Mobile to opt out unless you receive a notification of a pending plan change.”
You need to contact tmobile support when you get notified of the change. The agent will add a note in your account not to change it.
I would like to opt-out of the forced Tmobile migration plans. I have been a customer since 2014 and I would like to keep the plan that I have (Magenta). I am on hold more than 1.5 hours now and no customer care representative !! @Tmobile - Please help
Vinith Sridhar
@sluming1958 this is simply a customer-to-customer community; you need to contact T-Mobile support using one of the options described in the link I posted above.
Give the initial rush to subside and try back in a week or so. There's plenty of time to opt out.
candra72 wrote:
@fireguy_6364 hmmm read your contract and migration is not something people has agreed on to begin with. anyway moving on...
Actually Tmobile can except for the price lock plans according to the contract most people signed without reading.
https://www.t-mobile.com/responsibility/legal/terms-and-conditions
Calm down, folks. Unless you get an email or text from T-Mobile about forced migration, don’t flood the support channels just yet. Your just hobbling those who may have real support issues. This is for the most part all speculation based on some leaked internal documents, but TMO could provide some clarification as this spirals.
P.S. Here’s an update from the primary leaker…
https://tmo.report/2023/10/t-mobile-says-just-1-of-customers-will-be-impacted-by-forced-migration/
“We still highly recommend you do not contact T-Mobile to opt out unless you receive a notification of a pending plan change.”
When I call them, they better not change it!!!
All of the reports I have seen do not mention forced migration of Magenta Max and Magenta Max 55+ plans. I hope that is the case and I don’t get migrated.
See https://tmo.report/2023/10/heres-how-to-opt-out-of-the-t-mobile-forced-plan-migrations/
It provides instructions as well as how to check if the reqquest was successful.
Thanks I realized this was forum but couldn’t delete the message!
