Forum Discussion
how do i see or listen to my voicemail online
when I go to my account online I don't know how to see or listen to my voicemail
* I can also listen to VM from my landline phone. But I cannot see the list of VM messages on my-tmobile computer app
I have a visual cue on my iphone saying I have a VM message. I can click that and see all my new and old messages and play once that I want. But when I can my iphone from a landline I cannot go to voicemail and I cannot see the list of VM messages on my-tmobile computer app
Hey there @magenta6623436, are you when you say that you have messages on your voicemail, do you mean when you call in or are you using the Visual Voicemail app on your phone?
when I click on check voicemail -- I do not see a list of messages. But on my phone I have messaged on my voicemail.
After you click "Phone" from the tabs at the top, you should see a box in the upper right with your phone number. Click the box and the other numbers on the account will appear in a drop down box. Just select the number that you want to hear.
I have multiple lines under my account. Is there a way for me to check all other lines' voicemail? Right now using the steps described above I can only see the voicemail from my primary line not the ones from other lines.
Welcome, miraclesveda!
You'll want to sign up for Visual Voicemail (VVM) in order to start checking them online. Once you've successfully done that, you can start managing/downloading your voicemails online and in the application on Androids.
If you're the Primary Account Holder, you can review and manage your messages using your computer:
Go to My T-Mobile and log in to your account.
Click PHONE at the top of the page.
In the list along the right, click Check Voicemail.
On the new page that opens, you have several options:
Listen to a message: Click the play button just to the left of the message.
Take action on a message: Simply check the box to the far left of one or more of the messages. Once a message is checked, you can delete, mark as unread, download, etc.
Forward a message to an email address: Click Send as email to the far right of a message, add the email recipient in the To box, and then click Send e-mail.
HTGHTG
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