Forum Discussion

catman19jun00's avatar
catman19jun00
Newbie Caller
10 years ago
Solved

How do I remove a line from my plan

How do I remove a line from my plan?

  • Greetings and thanks for posting.

    If you need to remove a line from your account, you'll want to Community-2153 and speak with our Customer Care team. They'll have access to your account and can make the changes needed to take that line off of your plan.

  • you will need to contact TMO either by call or their T-Force team through Facebook or Twitter.. as long as you are the account holder or primary you can give permission for it to be removed from your account and put onto their own account.

     

    the primary is the only one that can give this authorization.

  • Nancy08's avatar
    Nancy08
    Newbie Caller

    I want to take a line off my plan and put them on their own t mobile plan that they’re  responsible for is there a way I could do that?

  • I want to be able to remove a line by myself. I should jot be required to call in order to take care of this.

  • tmo_mike_c's avatar
    tmo_mike_c
    T-Mobile Employee

    Greetings and thanks for posting.

    If you need to remove a line from your account, you'll want to Community-2153 and speak with our Customer Care team. They'll have access to your account and can make the changes needed to take that line off of your plan.