Forum Discussion
How do I handle this 360 situation?
I dropped my phone in the sink and i’m sure it got soap in it, i saw that i have 360, does that mean i can bring it in and replace it at no cost?
Edit: fixed the other question just this one now
- MonkNetwork Novice
Dropped my phone is it covered by 360
- tomwilBandwidth Buff
IrisNM wrote:
I dropped my phone in the sink and i’m sure it got soap in it, i saw that i have 360, does that mean i can bring it in and replace it at no cost?
Appears you are covered, but for repair or reduced cost on a new phone.
https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection
Device accidentally dropped in water? Covered!
In-store, walk-in repair for eligible devices.
You'll know exactly what you're going to pay for the replacement device, and you won't pay the full replacement cost for a device.
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