Forum Discussion
Horrible Customer Service
T-Mobile’s customer service is non-existent to useless. I miss the days when I could call for an actual Expert, and speak with someone in Boise, Idaho, instead of some shack in Zamboanga in the Phil...
Phone is too heavy for me. So I asked to downgrade to a lighter phone. Nope. Gotta pay them $500 to get outta the contact for the brick I can barely hold bc I didn’t contact them within 20 day buyers remorse period… I was a week late.
Figured downgrading to a lighter/older version would be easy. But I’m stuck for the next ten months. Then I WILL be switching back to Credo.
