Forum Discussion

CapsFanHere's avatar
CapsFanHere
Network Novice
2 years ago
Solved

Family Allowances missing, can't block messages from single phone numbers anymore

Family Allowances has apparently become family controls, and no longer allows certain numbers to be restricted from contacting you.  Where did this go?  How do I prevent a specific number from callin...
  • HeavenM's avatar
    2 years ago

    Hey there @CapsFanHere. It is great that you have the feature added to your account under the features section. Managing the settings is going to be done from the Profile settings. 

    • From the T-Mobile App: Tap More > Profile Settings > Family Controls.
    • From My T-Mobile: Select your name at the top right > Profile > Family Controls.

    Once in the Family Controls, you can change your Never Allowed and Always Allowed numbers. 

    Hope this helps.