Forum Discussion
Employee lied
I spent 3 hours in the store on 2/16 and the employee lied repeatedly as to what my bill would be. I have a signed contract stating the amount of 130.00. When I recieveed the bill it was 180.00. When I called customer service and also talked with someone at the store they said that they could not help me. When you sign a contract isn’t it legally binding. I am fixing to take it to court. This is not right. My daughter was there as well and heard all that was said.
That is quite the price difference! We will want to take a closer look at your account to see what the discrepancy is here. If you have a moment. Please contact us so our care teams can pull up your account and see where this extra $50 is coming from.
- tmo_chrisSpectrum Specialist
That is quite the price difference! We will want to take a closer look at your account to see what the discrepancy is here. If you have a moment. Please contact us so our care teams can pull up your account and see where this extra $50 is coming from.
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