Forum Discussion
Dropped calls in my house
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it come...
I took a look through our Can't call, dropped calls, & other calling issues and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contact us. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
I am having call failing issues for a year now and seems like no engineer for T-Mobile is able to fix it has anyone had same issue and gotten it resolved? I am trying this place before I switch providers. The last expert said “We can’t do anything because they can’t take the risk of the issue being fixed for one customer and impacting 400.”
I am in Plano, Tx
