Forum Discussion
jimstaros
5 years agoRoaming Rookie
Dropped calls in my house
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it come...
- 5 years ago
I took a look through our Can't call, dropped calls, & other calling issues​ and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contact us. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
tmo_ian
5 years agoT-Mobile Employee
I took a look through our Can't call, dropped calls, & other calling issues​ and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contact us. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
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